Comments on: How to make a complaint about dental treatment

By: admin

admin — Sun, 27 Jun 2010 06:53:22 +0000

Christine

If the new denture doesn’t fit properly then complain in writing to the clinic. A dentist can’t just abandon treatment because the lab work (i.e. the denture) is not up to standard.

If the clinic don’t deal with your complaint properly then complain in writing to the PCT.

By: christine

christine — Mon, 14 Jun 2010 19:09:21 +0000

3 months ago i had to have a top side tooth removed, i am also missing the one behind it.I work in school and i felt very self concious about the gap. I was advised to wait a couple of months befor, having a fitting for a top front denture with 2 side teeth fixed. The teeth are visible when i smile. I had an impression and a fitting and the denture was terrible, the dentist agreed it wasn’t suitable. i had another impression and last week went for a fitting, the denture fit ok but there was a gap and the teeth were very small,they looked “false”. I asked if the teeth could be made bigger, he said maybe a little bit but it was because of my bite. My own teeth didn’t look like that.He said he would ask the technition if there was anything they could do but if they said no then he wasn’t prepared to do another impression and he would “abandon the treatment, which would mean i wouldn’t have a denture. Would i be allowed to go to another nhs dentist for a denture if this happens.

By: admin

admin — Mon, 15 Mar 2010 14:28:55 +0000

See this article from the NHS Choices website. It explains what constitutes a course of treatment and what you should be paying.

I recommend you get a hard copy of the treatment form you signed and ask the practice to explain it to you. If you are not happy then I suggest making a formal complaint to the practice using the information above. I don't have enough information to comment further.

By: Di

Di — Wed, 10 Mar 2010 01:56:09 +0000

Exactly what does band 3 cover? I’ve had teeth extracted and an immediate temporary denture (front teeth) but now the dentist is saying that’s all I get under band 3. I will not get the permanent denture unless I pay again. He says I signed a treatment form for this but its’ not what he explained to me and I couldn’t read the form I’m supposed to have signed.

By: admin

admin — Sun, 31 Jan 2010 14:33:33 +0000

“Scale and Polish” is specifically mentioned as part of Band 1 treatment. The dentist is wrong.

By: N McCann

N McCann — Sat, 23 Jan 2010 10:56:04 +0000

My NHS Dental Practise does not do Scale & Polish as part of the Band 1 fee as they state it is a cosmetic treatment & charge privately at £50. Do i have grounds to complain?

By: admin

admin — Wed, 13 Jan 2010 14:08:46 +0000

Was the treatment from a private dentist or an NHS dentist?

By: G Wright

G Wright — Wed, 13 Jan 2010 13:39:09 +0000

Can you please inform me of an address that I can write to in order to make a formal complaint about a dentist’s behaviour in South London area.